Reservation Policy

Booking Conditions

  • All rates are in US$ Dollars;
  • All rates are excluding 17% Service Charge and Tax (Government taxes are subject to change without notice);
  • Extra bed (rollaway bed) costs US$ 35.- per night excluding taxes;
  • Free use of rollaway bed for children up to 13 years of age when sharing room with adults on request;
  • Free use of baby crib for infants up to 24 months on request;

All Room Rates include:

  • Bed and bath linen;
  • Daily housekeeping service;
  • Clean linen twice a week;
  • Clean towels daily;
  • Free Wi-Fi throughout the property;
  • Water, Gas and Electricity;
  • Free use of swimming pool and lounge chairs;

Airport Transfers Rates

Optional Service: Airport-Hotel-Airport transfers are US$ 40.- per person (also children) taxes included. Transfer service provided on request.

Reservations Procedure

All reservations are to be requested through the ACOYA Hotel Suites & Villas own Reservations Office at:

Dr. Hugenholtzweg z/n
Willemstad, Curaçao
T: (+5999) 461-3837

All Group Reservations should be forwarded to the same office. Group policies (rates, deposits and cancellations) may vary from contracted policies. Groups consist of 10 or more full paying adults traveling in the same group at the same time.

Resort offers 2, 3 & 5 bedrooms Villas, as well as a 4 bedrooms Suite upon special request. All special requests must be made through the Reservations Office.

No Shows / Cancellations

  • Cancellations made 24-hours prior to arrival will be charged a 1 night penalty;
  • For all No Shows, Operator will be charged 3 nights penalty;
  • Cancellations for Christmas / New Year and Carnival must be reported 21 days prior to arrival otherwise we will charge the Operator a 3 night penalty. No shows will be charged for the entire length of stay;
  • In the event of early departures Resort will not refund any unused nights.

Please contact us for more information.